Providing Tenants and Employees Best Environmental Practices at the Workplace

Tenant and Employee Safety is Our Top Priority

Throughout each phase of the pandemic, the health and safety of our tenants has remained our number one priority. Our building maintenance teams continue to work tirelessly to ensure that our sanitization and cleaning protocols and procedures not only meet but exceed the standards set forth by the CDC.

Air Quality

To optimize air quality, we have installed MERV13 filters throughout the campus and increased fresh air intake to the maximum possible volume, while still maintaining desired indoor temperature and humidity levels.

Cleaning & Sanitization

Over the long term, we remain committed to continuing rigorous cleaning and sanitizing procedures to ensure that tenants can safely and confidently populate the workplace. We have increased cleaning and sanitization of common areas, utilizing EPA-recognized anti-viral and anti-bacterial products and have outfitted building entrances with hand sanitizing stations. Additionally, NanoSeptic technology has been installed on high-touch surfaces which allows these areas to continuously self-clean.

Social Distancing Protocols

Social distancing protocols previously required by the CDC have been suspended.

To provide a thorough overview of our current property-level policies and procedures, below we have outlined the most frequently asked questions regarding our properties and COVID-19.

However, if your question or concern is not addressed in the following FAQ, or if you would like any additional information regarding the steps we are taking to ensure our properties are maintained to the highest standards of quality and safety, please do not hesitate to reach out to our team.

For inquiries specific to Glenpointe, please contact John Melville at 201-692-3713.

For questions regarding all other ASE office properties, please contact Erin Henry at 201-888-6872.



Entrance and Egress Procedures

  • Is ASE considering the installation of automatic doors?
    Many of the common area entrance doors are already touchless. ASE is continually evaluating the expansion of touchless door options at main entry points where touchless options currently do not exist. To ensure the health and safety of building tenants, all entrance and egress points at our buildings are diligently and consistently cleaned in accordance with CDC guidance.
  • How is ASE ensuring adequate cleaning of revolving doors?
    All doors, including revolving doors, are cleaned with “high touchpoint” priority throughout the day by trained cleaning staff using anti-viral products recognized by the EPA.
  • Are temperature or wellness checks required upon entering an ASE building?
    Temperature and/or wellness checks are not required to enter the building. Visitor and employee wellness protocols are established and administered at the discretion of individual tenant-employers, and access to individual tenant spaces are regulated by those protocols.
  • Can I invite visitors (sales reps, interview candidates, clients, etc.) to my workplace?
    Non-employee visitation protocols are established and administered by the individual tenant-employer.
  • Have building operating hours changed to accommodate the staggering of employee hours?
    Standard building operating hours are established in the lease agreement. Should a need to operate regularly outside of these hours be necessary, tenants are encouraged to establish a dialogue with their ASE property manager.
  • Is there any limitation on the number of employees that I can allow to return to work?
    The CDC has published recommended guidelines as to best practices for the post-COVID-19 workplace. ASE remains available as a resource to assist individual tenants in evaluating their current office spaces and workplace strategies comparatively against current guidance and commercial real estate best practices. If necessary, ASE can also assist in identifying third-party professionals qualified to provide expert consultation directly to the tenant in a specific workplace subject matter.


Common Areas

  • Are there signs or floor decals to guide tenants on social distancing and capacity in common areas and elevators?
    Signs and floor markers have been removed in association with the suspension of social distancing protocols.
  • How should I report a maintenance issue or an area in need of cleaning?
    Tenants should continue to communicate their service requests via the tenant login portal found on
  • Are tenants required or encouraged to wear face coverings in indoor common areas?
    Tenants and guests are strongly encouraged to wear face coverings while within the indoor common areas.
  • Has ASE increased the number of garbage cans and disposal options to accommodate for an increase in the number of masks and gloves being used?
    Cleanliness has always been of the utmost importance to our building maintenance teams. To provide increased options for disposal of masks, gloves, and other trash, we have increased the number of garbage receptacles in common areas as necessary.
  • Has ASE removed or reoriented seating in common areas? Is capacity limited/monitored?
    We have rearranged and adjusted seating in common areas to allow for self-regulating social distancing. However, there may be some instances where we are unable to adjust seating such as built-in bench seating where we will rely upon our tenants and visitors to self-adjust to achieve desired social distancing.
  • What is the ongoing cleaning schedule for your buildings?
    Our office assets are staffed by a full complement of trained cleaning staff working two shifts per workday. The day shift has been continually rotating throughout common spaces such as restrooms, elevators, and cafes sanitizing high traffic areas and touch points with anti-viral products recognized by the EPA. The second, or evening shift is dedicated to the cleaning of tenant spaces. The scope of tenant space cleaning is outlined in each tenant’s lease agreement. For more information or to modify your leased space’s cleaning service, please contact your property manager.


Food and Dining Safety

  • What steps has ASE taken to protect food in cafeteria areas?
    Our food amenity providers are currently operating in accordance with state and local executive orders. We have installed Plexiglass barriers in cafeteria areas and all food is individually packaged to promote safety and social distancing. Specific policies and procedures vary by property as each facility is operating under the guidance of the local departments of health in their respective municipalities. Please contact your property manager for additional details or specifics.
  • Are tenants still permitted to eat in the cafeteria?
  • Are employees advised to use common areas alone?
    Common areas remain open for employees to enjoy with their colleagues.


COVID-19 Reporting

  • What is the protocol for reporting a COVID-19 case within my company to ASE?
    Your ASE property manager should be recognized as your primary point of contact for such reporting.
  • How will I be alerted that someone with COVID-19 was in the office building?
    Should ASE become aware of a COVID-19 positive or presumptive positive at a property, notifications via ASE property management will be initiated to those that should be alerted based upon the then-current CDC, State, and/or local guidance.
  • Is there a protocol in place for reporting violations of COVID-19-related safety measures?
    Your ASE property manager should be recognized as your primary point of contact for such reporting.
  • Is there an emergency response plan in place should a commercial space need to close?
    Yes. Your ASE property manager will work closely with any tenant reporting an emergency to identify the specific nature of the emergency and coordinate and/or counsel on the appropriate response that follows the then-current guideline of the agency having jurisdiction over the specific subject matter that was the basis of the emergency.
  • Are you performing wellness checks for your staff? What is the ASE protocol for handling sick employees?
    ASE’s management structure allows for constant monitoring of the health and wellness of all in-house and third-party service partners. Our approach provides ample opportunity for an unwell team member to isolate and seek the medical care that he/she may need. Should a team member need to be temporarily removed from their position to self-quarantine, our support network provides the necessary reserve capacity and flexibility to backfill the position so as to minimize any service interruption that would potentially impact our tenants.